Answers to all your questions about fezbd
Account opening, deposits and withdrawals, live dealer games — find easy answers to everything on your mind, all in one place.
fezbd welcomes you! This FAQ page has been created specifically for players in Bangladesh. Below you will find questions and answers organized into four main sections — Account & Login, Live Dealer Games, Deposit-Related Questions, and How to Withdraw. Every answer is written in a clear and simple way so you can find the right information quickly. If you cannot find your question, contact our 24/7 live chat support.
Section 1
Account & Login
Go to the fezbd login page and click the "Forgot Password" option. Enter your registered email or mobile number and a verification code will be sent to you. Use that code to set a new password. The whole process is secure and takes just a few minutes. If you have trouble, contact our live chat support.
No, each person is allowed only one account at fezbd. Opening multiple accounts is a violation of the rules, and if detected, both accounts may be suspended. This policy is strictly followed to maintain a fair playing environment. If you cannot access your existing account, contact support.
To sign up at fezbd, you need an active mobile number or email address and a strong password. During registration, you must confirm that you are at least 21 years old. Provide accurate information, as identity verification may be required when you withdraw later.
Entering the wrong password several times in a row can temporarily lock your account for security reasons. In this case, wait a little while and try again, or reset your password. If the problem persists, let us know via our 24/7 live chat support or by email at [email protected] and we will resolve it quickly.
Yes. The fezbd platform is fully optimized for mobile browsers. Whether you have an Android or iPhone, just open the site in your smartphone's browser, log in as normal, and enjoy all the games. No separate app download is needed.
Section 2
Live Dealer Games
fezbd's live dealer tables offer a range of betting limits, from low stakes to high stakes. New players can start with smaller bets, and experienced players can join higher-stakes tables. The limits for each table are shown next to it in the lobby, so check before you sit down.
Teen Patti is a three-card game where both the player and dealer receive three cards and the best hand wins. Andar Bahar is simpler — a joker card is shown and players bet on whether the next matching card will fall on the "Andar" or "Bahar" side. Both games are traditional South Asian games and can be played with a live dealer at fezbd.
Yes, roulette is available in fezbd's live casino section. A spinning wheel has 37 slots in total, numbered 1 to 36 plus zero (0). Players can bet on a specific number, a color (red/black), or odd/even. The slot where the ball lands is the winning number.
Yes, in live dealer games, professionally trained human dealers run the games live from a studio. Through high-definition video streaming, you can watch them deal cards or spin the wheel from the comfort of your home. You can also chat with the dealer, which gives you the feel of a real casino.
Baccarat is a popular card game where you bet on whose hand — the player's or the banker's — will have a total point value closer to 9. A tie is the third option. The rules are straightforward and the game moves quickly, so new players can pick it up easily. Various Baccarat tables with different stake ranges are available in fezbd's live casino.
Section 3
Deposit-Related Questions
Log in to your account and go to the "Deposit" section. Select bKash, enter the amount, and complete the payment from your bKash app or via *247# following the instructions shown. Keep the transaction ID — it will be useful if any issue comes up. The minimum deposit amount is ৳300.
fezbd currently supports five deposit methods — bKash, Nagad, Rocket, Upay and bank transfer (from major Bangladeshi banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit amount is ৳300 for all methods.
Deposits are usually credited to your account within a few minutes. If there is a delay, first check in your mobile banking app whether the payment was successful. If it was, contact live chat support with your transaction ID and a screenshot. Our team will resolve the issue quickly.
fezbd does not charge any deposit fees of its own. However, your mobile banking service (bKash, Nagad, Rocket, Upay) or bank may apply their own transaction charges. Check your payment provider's terms to find out about those charges.
The minimum deposit amount at fezbd is ৳300 for all payment methods. This limit applies to bKash, Nagad, Rocket, Upay, and bank transfer alike. If you deposit ৳300 or more for the first time, you will be eligible for the 200% welcome bonus.
Section 4
How to Withdraw
Yes, withdrawals at fezbd are active 24 hours a day, seven days a week. Whether it's night or Friday, you can submit a withdrawal request at any time. Requests are usually processed within 5 to 30 minutes.
To withdraw winnings from a bonus, you must meet the wagering requirement. For the welcome bonus, the condition is that you must wager 15 times the bonus amount — on the bonus amount only, not the deposit. For example: if you receive a ৳2,000 bonus, you need to complete ৳2,000 × 15 = ৳30,000 in wagers before you can withdraw winnings from that bonus.
Withdrawals at fezbd are usually completed within 5 to 30 minutes. Occasionally, if account verification is needed, it may take a bit longer. If it remains pending for more than 30 minutes, contact live chat or email [email protected] with your transaction ID.
The minimum withdrawal amount at fezbd is ৳800. This limit applies to all methods — bKash, Nagad, Rocket, Upay, and bank transfer. Before submitting a withdrawal request, make sure your account balance is at least ৳800.
Withdrawals from fezbd can be made via bKash, Nagad, Rocket, Upay and bank transfer — five methods in total. It is recommended for security that you withdraw to the same number or account you used to deposit.
Have more questions?
If you didn't find your answer on this page, our support team is always ready. Assistance is available in both Bengali and English — day or night.
Log In24/7 Live Chat
Visit the site and click the chat button directly — get instant help.
Email Support
[email protected] — write to us by email for more detailed issues.